Frequently Asked Questions

I'm looking for past issues of the JUGS Newsletter.
The JUGS Newsletter was started in 1980. To receive all of the back issues absolutely free, please contact JKP Sports at 1-800-547-6843 between 8 a.m. and 4 p.m. Pacific Coast Time, (or you may contact Steve at stevec@jkpsports.com). They make great summer time reading.

My JUGS Football Machine is not throwing a spiral anymore. What should I do?
There are 4 important steps to ensure that the football machine throws a nice "tight" spiral.

  1. The tires need to be sanded with 40 grit sandpaper with the machine turned off. The tires will become slick over a short period of time, so it is imperative that the tires are cleaned frequently. A tire with a rough and tacky surface will grip the balls much better.
  2. The tires must have 17 lbs. of air pressure in them. Any more or less than that amount will have an effect on how the machine throws.
  3. The brackets that are located underneath the wheels must be in the correct position for the football to throw properly. For passing, the wheels must be in a perpendicular position from each other, and for kick-offs, the wheels must be parallel.
  4. The blue passing slide bracket where the ball rests on the aluminum slide must be off-set on the slide. Do not straighten the bracket. It needs to be off-set for a better spiral.

Please view and download a PDF file of the football machine instructions in the instruction section of the website for more detailed diagrams and drills

What is the correct air pressure for the tires on my JUGS machine?
The machine tires should have 16 to 17 pounds of air in them.

What if my JUGS machine is not throwing consistently?
Inaccuracy can be caused by many factors. One basic problem is the tire has not been maintained properly. Periodic cleaning with 40 grit sandpaper will keep the tire rough so the balls grip better. Also, make sure that the tires are inflated to 17 PSI. Another basic problem on a one-wheel machine is the pad assembly located directly above the tire which helps "squeeze" the ball when thrown. If the rubber on this pad is hard or melted in any way, it needs to be replaced. Please call(1-800-547-6843) or email the JUGS Service Department(info@jkpsports.com).

My JUGS machine quit working... What's wrong?
We separate electrical problems into two categories: Was the machine running when it quit? Or did it not work when first brought out of storage? These two questions can mean two different problems. First, if it quit during usage, 99 percent of the time it is something in the circuit board that has gone wrong. Chances are, unless water was involved, the circuit board will have to be replaced. If the machine wasn't working out of storage, that could indicate a motor problem. Keep in mind motors rarely have to be replaced. They can usually be repaired locally at minimal cost if done correctly. Please call the service department at 1-800-547-6843 with the specific serial # of your JUGS machine(See Question #1 above) before attempting any type of repair. Calling us first could save you time and money.

Does JUGS sell an 11 inch Lite-Flite softball?
Yes! JUGS does sell 11 and 12 inch Lite-Flite softballs and they are in stock at all times.

My Lite-Flite Machine's wheel has some buildup on the surface causing the tire not to grab the balls. What is the best way to clean the wheel?
The best way to clean the Lite-Flite wheel is to first turn off and unplug the machine; then take a steel wire brush and use this over the entire surface of the tire until the surface has little rubber strands sticking up. After this step, take 40-grit sandpaper and sand the surface of the tire until the rubber strands disappear. Your machine will throw much better and more consistently. Also, do not forget to use clean balls, as this will reduce the number of times that you need to clean the tire.

Does JUGS sell a portable batting cage that doesn't need to be cemented into the ground?
Yes! JUGS has an 11' x 11' x 50' Portable Free-Standing Sports Cage that is great for baseball and softball. What makes the NEW Sports Cage unique is that you can also hit golf balls in it.

Our organization is thinking about starting up a pitching machine league next spring. Is there a set of rules and suggestions to help us?
Yes! In fact, if you email Steve Candello at stevec@jkpsports.com he will be glad to send you a JUGS Pitching Machine Rule Book.

How accurate are the JUGS Radar Guns?
The JUGS Radar Guns have an accuracy index of ± ½ mile per hour.

I want to re-paint my JUGS Machine what color paint do I buy?
Ford blue paint.

Where did the term "JUGS" originate?
The original JUGS Curveball Machine was named from an old-time baseball expression for a curveball, "jug handle curve". The name stuck and has been part of baseball ever since.

Can I use regular baseballs and softballs in my JUGS machine?
Yes, they work very well. However, if cost is a factor in your organization, we would not recommend using them because they last only a fraction of the time that our "sting free" balls last.

I want to set up a commercial batting range facility. How do I get started?
JUGS does not deal with commercial(token operated) setups. For information about JUGS Machines in a commercial setting, please contact Amusement Products at (423) 892-7264 or visit their website at www.amusepro.com.

I can get my Instant Screen into a circle but it is too big for my bag. How do I get it into the proper size to fit in the carrying bag?
When you fold the top of the screen down to the bottom near the logo, you need to push it forward to where the netting starts, about a foot above our logo.

I have the machine set up to throw a 60 M.P.H. pitch at 60 feet. How fast will it be throwing if I set the machine at 42 feet?
Sixty miles per hour. The velocity doesn't change when you move the machine closer. What changes is the hitter's time to react to the pitch, making it seem like a faster pitch.

On your batting cage frames, why is the middle wider than the ends?
You want a two foot gap between the netting and the frame to limit the batted balls that can hit the frame and bounce back at the hitter. This is accomplished on the end sections by having the distance from one end of the frame to the other be four feet longer than the net.

Does JUGS have any ideas on fundraising?
Yes we do! Please visit the Coach's Corner on the JUGS Website for a list of great fundraising ideas.

Are there online instruction manuals available for JUGS equipment?
Yes! Please visit the Support Page on the JUGS Website for full instructions on all JUGS products.

Does JUGS sell Gift Certificates?
Yes! Matter-of-fact JUGS Gift Certificates make the perfect holiday gift. Please call 1-800-547-6843 and ask for a salesperson or visit the JUGS website for more details.

Does JUGS have a speed chart for their pitching machines?
Yes! Please email Jim at jr@jkpsports.com and make sure to tell Jim for which JUGS machine you need a speed chart.

Does JUGS sell Wireless Radar Guns with read-outs?
Yes, JUGS sells two Wireless Radar Gun Packages. One package features a seven-inch read-out. The other package features a giant 24-inch read-out. Fore more information on both Wireless Radar Gun Packages, please e-mail Jim Speciale at jims@jkpsports.com.

What type of balls does the JUGS Lite-Flite machine throw?
The JUGS Lite-Flite machine will throw JUGS Lite-Flite baseballs and softballs and JUGS Bulldog baseballs and softballs.

How fast does the new JUGS SMALL-BALL Machine throw?
The JUGS SMALL-BALL Machine can simulate speeds up to 75 mph.

We're looking for instructional books and videos on softball. Can JUGS give us some direction?
Yes! We can. The best place we found for instructional books and videos on softball is the Michele Smith web site at MicheleSmith.com.

Are the JUGS machines available in 220-volt models?
Yes! Most JUGS machines are available in 220-volt models. Please call the JUGS office for details (1-800-547-6843).

I have an old JUGS machine. Can I get new warning decals?
We periodically update our warning decals. If you haven't already done so, please e-mail Steve at stevec@jkpsports.com to order a current set of warning decals. (Please, tell Steve which JUGS products you need warning decals for).

When will the new 2009 JUGS catalog be available?
The new 2009 JUGS catalog will be available the first week of October. To get your free 36-page color copy, please call JUGS (1-800-47-6843) or request your free copy online at jugssports.com.

Does JUGS have practice plans utilizing their products?
Yes! Please visit the Coaches Corner to download your free copy of baseball or softball practice plans.

What colors do the JUGS Small balls come in?
The JUGS Small balls come in standard white with red seams and in new Game-ball yellow, for maximum visibility.

Does JUGS have a protective screen that breaks down well for a team that is frequently on the road?
The full line of Quick-Snap Protective Screens provides many great options for a solution that comes together in under two minutes.

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